NEWS
Domino ’ s awards Technology Partner of the Year to Macquarie Telecom
Macquarie Telecom has been announced as Domino ’ s Pizza Enterprises ’ Technology Partner of the Year at its annual Business Partners Awards on the Gold Coast . Macquarie Telecom provides nbn , a VoIP phone system and SD-WAN with 4G backup services to Domino ’ s Australian stores . This allows franchisees to deliver fast and reliable customer service and ensures teams have the digital foundation in place to roll out new technologies .
When granting the award , Domino ’ s Group CTO Matthias Hansen highlighted the ease with which Macquarie ’ s local team can be contacted for support and innovative services such as SD-WAN , which have provided an invaluable glimpse into customer behavior .
“ Whenever our teams encounter a hiccup with their technology , we know someone from Macquarie will be on the phone within minutes , helping us through it at any time of the day or night . This has allowed us to make good on our service promises and given us the confidence to roll out new initiatives ,” said Hansen .
“ The addition of SD-WAN , in particular , has enabled our teams to have visibility over the entire order system . They can now see the source of traffic – whether it ’ s phone , point of sale or online – and prioritize the applications as they need them by ramping up the bandwidth .”
Nokia and Indosat support Indonesia ’ s Digital Transformation agenda with private wireless agreement
Nokia and Indosat Ooredoo
Hutchison ( IOH ) have announced a Memorandum of Understanding ( MoU ) to launch an advanced enterprise campus private wireless network in key regions across Indonesia .
As part of the MoU , the Nokia private wireless solution will be deployed in East and Central Java , Sumatera and Kalimantan . The MoU marks a shared vision of IOH and Nokia to accelerate Indonesia ’ s Digital Transformation agenda .
The collaboration is designed to elevate industrial operations with highly reliable , low-latency connectivity in tandem with a program closely linked to the government ’ s digital economic development plan .
Vikram Sinha , President Director and CEO , Indosat Ooredoo Hutchison , said : “ IOH is a purpose-driven company to connect and empower the people of Indonesia by accelerating the nation ’ s Digital Transformation through our key strategy focusing on a partnership first approach . Our collaboration with Nokia , the leader in private wireless , is critical to pursue this purpose . “
Ricky Corker , Chief Customer Experience Officer , Nokia , said : “ We are excited to bring our extensive experience in mission-critical networking to this collaboration with Indosat Ooredoo Hutchison to help accelerate their Digital Indonesia Strategy .”
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