Intelligent CIO APAC Issue 37 | Page 57

CASE STUDY

Barnardos Australia ( Barnardos ) has selected the AI-driven SugarCRM platform to help support vulnerable children and families . Barnardos is one of the largest children ’ s charities in Australia , caring for children at risk of abuse and neglect .

Since 1921 , Barnardos has been providing support through evidence-informed and research-based programs and services to break the cycle of disadvantage and create safe and stable homes .
This last year alone , Barnardos helped more than 14,000 vulnerable children , young people and their families to recover and thrive .
Having experienced expansion over the last six years , Barnardos now has over 800 employees and operates from 38 locations across New South Wales and the Australian Capital Territory .
To consolidate and modernize its tech stack , improve data management , operational visibility , compliance , collaboration and efficiency , Barnardos chose SugarCRM .
The centralized data and information enabled through Sugar will provide Barnardos with enhanced reporting for government and non-government funders and to satisfy internal reporting requirements .
A next-generation content management system ( CMS ) strategy delivered in partnership with Sugar and Liferay will assist Barnardos with a digital-first approach to support current and future operational and practice requirements and its growing portfolio of programs empowering children , young people and families in its care .
“ Together , Sugar and Liferay will enable Barnardos to implement a common data practice that supports

BY PROVIDING A TRUE 360-DEGREE VIEW OF ITS

BUSINESS OPERATIONS AND ENABLING A DIGITAL-

FIRST APPROACH , THE SUGAR PLATFORM WILL MAKE THE HARD THINGS EASIER TO ENGAGE AND NURTURE RELATIONSHIPS , KEEPING THE CHILD AT THE

HEART OF EVERYTHING BARNARDOS DOES .

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