CASE STUDY both the Safety and Prevention and Out of Home Care programs , reduces the number of applications in use , streamlines data capture points and provides required data and information to our government and nongovernment stakeholders .
“ This will provide Barnardos with a single , unified and powerful platform that improves decision-making and responsiveness to help us aid vulnerable children and families , while modernizing the user experience for our carers and employees via a digital-first approach ,” said Deirdre Cheers , Chief Executive Officer , Barnardos Australia .
“ By providing a true 360-degree view of its business operations and enabling a digital-first approach , the Sugar platform will make the hard things easier to engage and nurture relationships , keeping the child at the heart of everything Barnardos does .
“ Letting the platform do the work , Barnardos can stay focused on its vision of supporting children and families in need ,” said Jason du Preez , SugarCRM ’ s Senior Vice President for Asia Pacific .
It also allows us to demonstrate how our practice delivery improves outcomes for our clients to attract additional donor and philanthropic funding .
Having a single source of truth of data with one place for practitioners to work from will produce high data quality and improve security over client and carer information – critical for the work at Barnardos .
Finally , implementing a common data practice will advance Barnardos ’ digital maturity and futureproof how we engage as a charity , working to support vulnerable children and families . It is all about shifting the conversation away from fixing problems to implementing strategic and lasting change for the better .
From a technical perspective , what drew Barnardos to SugarCRM as a common data practice solution ?
Each potential provider was asked to demonstrate in a proof-of-concept exercise using real-life use cases from our practice .
We asked both Barnardos Australia and SugarCRM about how the collaboration works .
DEIRDRE CHEERS , CEO , BARNARDOS AUSTRALIA
SugarCRM not only met all our requirements and key selection criteria ( functional , technical , and security ), the demonstrated product solution proved
What are the advantages for Barnardos in implementing a common data practice – compared to “ disadvantages ” inherent in legacy practice ?
Common data practice is essential to enable us to link our practice delivery to the client outcomes allowing us to improve our practice . that SugarCRM was the best fit for Barnardos . This was further validated through our research provider InfoTech Research and Advisory where SugarCRM is the top listed provider of CRM solutions as scored independently across multiple organizations .
How does the implementation of a common data practice advance the digital-first ambitions of Barnardos ?
To Barnardos , digital-first is an approach to simplifying practice , making technology work for the organization , not against it , by removing duplication , reducing administration , connecting people and allowing Barnardos to clearly focus on what is most important to the organization – the children .
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