Intelligent CIO APAC Issue 40 | Page 57

CASE STUDY

Established in 1845 , The Catholic Archdiocese of Perth is one of WA ’ s oldest and largest community based religious organizations , with 109 parishes across a large portion of southern Western Australia ( WA ).

In addition , the Archdiocese also supports the social , health and educational wellbeing of the wider WA community through its provision of 89 primary schools , 33 secondary schools , 26 service-based organizations , a university and four hospitals .
Due to its long-term presence and ongoing , modern day service provision to the WA community and beyond , the Archdiocese holds rich and valuable data that not only offers insights into the history of the state but , importantly , has the capability to inform a faster and better way to deliver services to the people its multiple organizations serve .
The challenge
All of this information has been held primarily in paper form and stored in various locations , reflective of the Archdiocese ’ s presence and work across the southern area of WA .
The volume of paper-based data that is not centrally located offers immediate challenges of difficult information accessibility and resulted in delays when requests were made both from within the organization and by external parties .
In addition , to meet requests for information and ensure that the paper information is documented and preserved in its current format , the Archdiocese has to rely on high levels of human resourcing .
“ On average , it would take up to a fortnight for our archives to be able to respond to an information request and our staff would have to search through multiple files in multiple locations ,” said Odhran O ’ Brien , Archdiocesan Archivist Director .
The Archdiocese holds a wealth of data , stories and histories that stretch close to two centuries .
“ With the increasingly digital world around us and focus on accessibility not only for a more efficient

THE WORK WITH RICOH AND LASERFICHE BECAME PART OF A BROADER STRATEGY WE CALL ‘ SERVING THE CHURCH IN

THE DIGITAL AGE ’.

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