CASE STUDY y Expert support for its highly customized systems not covered by vendor support y Significant reduction in IT support costs y Freed resources to reallocate towards growth projects
“ With the money that we ’ ve saved by moving to Rimini Street , Pacific Textiles is now able to work on key , strategic projects that we ’ ve been wanting to do for years ,” said Tsang . “ In manufacturing , we collect and analyze tons of data so we can understand and optimize the performance of our machines . We had wanted to move to a new data lake architecture , but too much budget was wrapped up in IT support . Rimini Street helped us free up the funds to take on this important project which will support our AI innovation roadmap .”
“ At Rimini Street , we view ourselves as much more than just a support vendor ,” said Craig Mackereth , Executive Vice President of Global Service Delivery .
“ Rimini Street is a strategic partner that plays a critical role in the larger business success of organizations like Pacific Textiles . We ’ re not aiming for simple transactions – we ’ re fostering long-term collaborations .” p
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