EDITOR ’ S QUESTION
SURESH SAMBANDAM , CEO , KISSFLOW
AI has evolved into a daily business tool for executives to leverage . What once seemed a technical challenge has become a cultural and organizational shift to embrace AI tools .
People are excited to offload mundane tasks to AI assistants , freeing employees to focus on more strategic , meaningful work .
Organisations have to recognise that business process automation ( BPA ) and AI together offer unmatched productivity gains and returns on investments ( ROI ). BPA lays the groundwork with predefined workflows while AI adds intelligence and adaptability .
PATRICK HARDING , CHIEF PRODUCT ARCHITECT , PING IDENTITY
ERIC HELMER , SVP AND CHIEF TECHNOLOGY OFFICER , RIMINI STREET
AI has opened doors for nearly every industry , including cybersecurity , as it has allowed organisations to become more proactive against threats , create more frictionless user experiences , and stop attackers in their tracks faster than ever before . Yet , just as AI has been a force for good , it ’ s also been a catalyst for threat actors to increase their sophistication , putting identity under attack . This kind of activity is on the rise , with 41 % of IT leaders expecting cybercriminals ’ use of AI to significantly increase identity threats over the next year . That said , today should serve as a reminder that while AI has created challenges for security , there is also a great opportunity to embrace the emerging technology . More specifically , organisations can ( and should ) use AI to combat AI-related threats and stay one step ahead of cybercriminals – protecting their customers and employees alike .”
AI has catapulted IT from the back office to the front office and on the leading edge of revenue generation , competitive advantage , and corporate growth .
With growing talent and skill shortages and greater complexity of IT systems , having the right allocation of people , time and money is critical if organizations want to invest in these important AI initiatives .
Though software vendors tout AI offerings , often if you move to their latest versions available exclusively in the cloud – at a significant cost and disruption to the business , IT and finance executives must take the first step in assessing the true ROI of such an endeavor . By locking your IT budget and roadmap in with the vendor ’ s promise , you may only innovate at the speed of the big ERP vendor , which may be too slow to stay relevant and ahead of the game . p
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