LATEST INTELLIGENCE
UNLOCKING OPPORTUNITY IN THE DATA AND AI REVOLUTION
PRESENTED BY
dData delivers meaningful relationships and growth
The age of AI offers businesses the opportunity to deliver transformative customer and employee experiences , which will , in turn , deliver higher degrees of customer-centricity and growth .
Data is essential to unleashing the potential of AI . However , success depends not only on what data businesses collect but on how quickly and effectively they can put it to use .
Leaders responsible for CRM and AI understand the criticality of data readiness , and in ASEAN , they are rising to meet this moment .
We see customers across industries unifying data to build their 360-degree view of customers and embedding this data into the flow of work . They are also identifying and piloting innovative uses of data and AI to increase productivity and grow customer relationships .
To spark inspiration , this e-book provides insight into the journeys businesses in ASEAN are on , as well as their vision and plans for a future where humans with agents drive customer success together . It also shares how Data Cloud helps businesses unify their data and leverage trusted AI to its fullest potential .
A survey of global business leaders revealed that 92 % believe a strong data strategy is critical to AI success .
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