COUNTRY FOCUS : MALAYSIA
“ In order for us to achieve our goal of embracing AI , we needed to prepare our people with the necessary skills . By stabilizing our environment , we can give our team time to learn new technologies ,” said Khoo . When introducing Rimini Street to his team , Khoo emphasized the career growth opportunity .
Khoo said : “ I explained that there is a lot of opportunity for them to grow . And it has been proven already . After Rimini Street came in , our team grew even bigger . We now have even more resources focused on strategic initiatives for digital transformation .”
This experience with Rimini Street was the cornerstone of Sunway Group ’ s decision to become a Rimini ONE client , solidifying a relationship built on trust , efficiency , and shared vision .
“ Not only has Rimini Street provided great service to us , but they know our environment so well because they ’ re already supporting us . They know our business and they know our users , so it only made sense to expand services with them ,” said Khoo .
Sunway Group can now turn its gaze towards the future , focusing on AI and seamless customer experiences across all business units . “ We plan to use AI to improve profitability , improve our revenue , and most importantly , improve our customer journey ,” said Khoo . p
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