CASE STUDY
Over the past 3 years , Bentleys Tasmania has built on its legacy as a trusted accounting and advisory firm , growing revenue by 70 % since 2021 and expanding to four offices across Tasmania and Indonesia .
Maintaining efficient operations at scale , however , was becoming a significant challenge .
The business was relying on three separate practice management systems , requiring employees to maintain up to four timesheets for payroll and billing .
Staff were required to manage up to four timesheets , resulting in up to five extra days each month spent on reconciliation tasks , while invoicing took an entire day to complete manually .
CEO , Bentleys Tasmania , had lost confidence in the accuracy of their figures .
These challenges not only slowed operations but also frustrated staff and increased the risk of errors , making it difficult for the firm to scale effectively as it grew its client base .
" Fragmented systems slowed us down , added unnecessary administrative work and made decisionmaking less confident . It was clear that we needed a better solution to support our growth ,” said Allardice . Inconsistent data further eroded confidence in decision-making , delaying key business decisions and impacting operational efficiency .
Challenges
Struggling with inefficiencies caused by fragmented systems and manual processes , Robin Allardice ,
• Fragmented systems : Staff managed up to four timesheets across three separate practice
FRAGMENTED SYSTEMS
SLOWED US DOWN , ADDED UNNECESSARY ADMINISTRATIVE WORK
AND MADE DECISION- MAKING LESS CONFIDENT .
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