CASE STUDY management systems , leading to inefficiencies and requiring up to five additional days per month for reconciliation and inter-entity billing . With data spread across multiple systems , there was no single source of truth , making it manual and timeconsuming to aggregate information for reporting .
• Manual , time-consuming processes : Invoicing was a labour-intensive process that took a full day each month to complete . Staff had to manually prepare invoices , print them , and either mail or email them to clients . The lack of automation not only made the process time-intensive but also increased the likelihood of errors , causing delays and inaccuracies in billing and cash flow .
• Scalability and modernisation pressure : Outdated systems restricted the firm ’ s ability to scale efficiently , particularly as it took on larger , more complex clients and expanded to new offices , including an international location in Jakarta . The disconnected systems and lack of modern cloud technology also impacted employee satisfaction , creating challenges in attracting and retaining top talent while maintaining high standards of client service .
• Inconsistent data : Financial and operational data were inconsistent across platforms , requiring significant time to validate and reconcile , which hindered leadership ’ s ability to accurately assess the business ’ s performance and make decisions .
The solution
Wiise has transformed Bentleys Tasmania ' s operations . Allardice and the team now have :
• A centralised system : Wiise replaced the fragmented practice management systems with a single , integrated platform that could be used for multiple offices . This eliminated the need for multiple timesheets and manual data reconciliation , saving up to five extra days of admin work per month .
• Automation of manual processes : Previously labour-intensive tasks like invoicing were transformed through automation . What used to take an entire day each month now takes just 30 minutes , reducing errors and freeing staff to focus on more strategic work . Automated reminders for unpaid invoices also reduced follow-up efforts and improved cash flow .
• Improved accuracy and decision-making : With all financial and operational data consolidated into Wiise , the firm eliminated inconsistencies and
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