FEATURE: AI INNOVATION
OUR GENERIC AI MODELS ACROSS CONTEXTUAL, ASSISTIVE AND AGENTIC AI, ARE NOT TRAINED ON CONSUMER DATA AND DO NOT RETAIN CUSTOMER INFORMATION.
Zoho’ s differentiation: AI with principles
While many AI vendors focus on scale at any cost, Zoho differentiates itself by:
• Designing AI tools in-house
• Maintaining data sovereignty
• Prioritising contextual business value
• Avoiding dependence on customer data for model training
This approach aligns with Zoho’ s long-standing privacy-first business model, where data security and ownership are integral to customer trust.
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