NEWS
LogicMonitor and Chillisoft scale AI-driven observability across ANZ
LogicMonitor, an AI-first platform for autonomous IT, has announced a strategic partnership with Chillisoft to scale growth across Australia and New Zealand( ANZ). The partnership combines LogicMonitor’ s unified platform with Chillisoft’ s established cybersecurity partner ecosystem to expand distribution and market reach, while supporting organisations as they move towards more autonomous, resilient IT operations.
Chillisoft is a specialist cybersecurity software distributor operating in Australia, New Zealand and the South Pacific. It provides technical support, pre-sales consulting, and managed services, including managed detection and response( MDR) to reseller partners and enterprises.
Through this partnership, LogicMonitor becomes Chillisoft’ s first dedicated observability and AI-driven IT operations partner, underscoring a shared commitment to a scalable, partner-led goto-market model focused on long-term regional growth.
The collaboration also strengthens how both organisations bring AI capabilities to market. Powered by Edwin AI, LogicMonitor enables teams to prioritise alerts, detect anomalies and identify root causes earlier, while supporting more efficient and consistent operational outcomes. Chillisoft complements this by helping partners translate these capabilities into tangible customer value.
As one of LogicMonitor’ s most mature markets outside the US, ANZ represents a significant opportunity to expand adoption of autonomous IT. By combining LogicMonitor’ s platform with Chillisoft’ s partner network, the companies will enhance how intelligent insights and automated actions are delivered to customers across the region.
The partnership introduces a two-tier distribution model, with Chillisoft working with resellers, consulting partners and managed service providers( MSPs), who in turn deliver solutions to end customers or operate LogicMonitor in multi-tenant environments.
Proximus Global and Vilja launch WhatsApp services for emerging banks in Southeast Asia
Proximus Global, a leading international communications enabler, has partnered with Vilja, the cloud native core banking platform, to deliver embedded WhatsApp capabilities to emerging banks across Southeast Asia. The collaboration aims to help rural and cooperative banks expand access to digital financial services across Indonesia, Malaysia and the Philippines. digital ID checks. By offering it as an embedded feature within Vilja’ s platform, it will benefit tier 2 and tier 3 banks, where building and maintaining full mobile banking apps can be costly and complex.
“ This partnership is a major step towards financial inclusion for underserved communities,” said Seckin Arikan,
CEO, Proximus Global.“ By embedding Route Mobile engagement channels and Telesign’ s protection capabilities into the banking core, we will help bank the unbanked. Meeting customers on platforms they already trust is a vital step in delivering accessible and secure financial services to all, regardless of economic status.”
Messaging based banking offers a lower barrier entry point for digital services using platforms customers already rely on daily. It simplifies onboarding and communications for customers from lower income communities who may lack documentation, digital literacy, or access to smartphones capable of running complex apps.
These communities will now be able to perform everyday financial tasks directly through the WhatsApp messaging app. These include opening and viewing accounts, applying for credit cards and
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