CASE STUDY priorities,” Yao noted.“ Rimini Street helps my team spend less time firefighting SAP and more time supporting process improvements and higher-value business needs.”
“ In today’ s highly competitive, volatile market, lowering the cost to operate and freeing up capital and talent is no longer a choice,” said Nancy Lyskawa, EVP and Chief Client Officer, Rimini Street.“ Forward-thinking companies such as VIVERE Group are choosing Rimini Street to not only create capacity for innovation, but to deliver it.”
Sutrisno Yao, Head of IT at VIVERE Group, expands on the collaboration with Rimini Street and the wide-ranging advantages of the implementation.
Can you explain why you selected Rimini Street over other vendors to support this transition?
We heard about Rimini Street during discussions with a Gartner consultant while evaluating our options for SAP ECC and considering the path to S / 4HANA. After exploring the alternatives, I felt Rimini Street offered the right balance of stability, expertise and flexibility. Rather than forcing a costly and potentially disruptive migration, it showed us a practical approach that allowed us to continue running our SAP ECC environment with confidence while focusing on business priorities. reduced our SAP annual support cost, allowing us to reinvest in cloud projects, integration efforts and innovation. Most importantly, we have maintained the reliability and quality of the systems our business depends on daily while building a stronger foundation for future growth.
In practical terms, how much time or budget has this shift freed up and in which areas of the business has this been invested?
We anticipate significant annual savings while also freeing up valuable time for our internal IT team. Previously, much of our effort was spent maintaining day-to-day operations and addressing SAP-related issues.
Technology should be a practical enabler that supports reliable operations.
For me, the decision was about more than support. I needed a partner that could help us protect Business Continuity, fill specialised SAP skills gaps and free my team to focus on process improvements and digital transformation initiatives. Rimini Street demonstrated a deep understanding of our goals and provided a support model that aligned with our long-term strategy. It felt less like a vendor and more like a trusted partner invested in our success.
How successful have you been in keeping people, quality and Business Continuity at the centre of your technology decisions throughout this process?
Very successful – rather than pursuing migration to S / 4HANA, for now, we’ re choosing an approach that prioritises stability while continuing to advance our transformation goals.
My team are now able to focus on process improvements and strategic initiatives that create value for the business. We have also significantly
We are reinvesting both the cost savings and the additional capacity into areas that support longterm growth, including process improvements, systems integration, cloud-related projects and broader digital transformation initiatives. These investments help us improve operational efficiency, strengthen collaboration across the business and create a more scalable foundation for future growth. Most importantly, we can pursue innovation while maintaining the stability and continuity of the core systems our business depends on.
What is your strategy as Head of IT for strengthening integration, improving process consistency and supporting broader digital transformation across the business?
It is to modernise the business in a practical way by improving integration, standardising processes and enabling better decisionmaking across our operations. We are focused on connecting systems and data across manufacturing, distribution, project management and finance to improve visibility, reduce complexity and increase efficiency. www. intelligentcio. com
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