CIO OPINION
The onus is on employers to ensure that their employees can fully utilise the technology tools at their disposal regardless of where they are working or which device they are using .
Vivek Behl , Digital Transformation
Officer , WalkMe
Revolutionising work dynamics – prioritising technology accessibility and adoption
Vivek Behl , Digital Transformation Officer , WalkMe , on solutions to reduce digital friction in hybrid working arrangements .
The way we work is evolving at a rapid pace . Examples include the ongoing remote and hybrid work models and the increasing shift to smartphones and mobile devices to remain productive outside of one physical location .
The rising number of individuals using various types of technology and devices to work from several physical spaces instead of one has been termed the mobile workforce .
In terms of cost , the use of mobile devices reduces the need for workers to gather in the physical workspace , which , in turn , cuts down on renovation and upgrading expenses .
By also pairing their mobile workforce strategy with adoption and analytics solutions , leadership can gain crucial metrics on their employee user behaviour and deploy solutions to empower productivity and a better digital employee experience .
With ease of use crucial to enabling productivity , organisations must prioritise both the adoption and accessibility of the necessary technologies to enable employees to do their best work , wherever they may be .
One of the main benefits of a mobile workforce done right is boosting efficiency .
The lasting reality of remote , hybrid , and mobile workforces
Even with the world now in the post-pandemic era , we can realistically expect remote working to continue to be prominent . In fact , a report by the Center for Creative Leadership ( CCL ) found that 63 % of
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