Intelligent CIO APAC Issue 58 | Page 29

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With increasing trust from IT teams, AI agents have the potential to transform the enterprise.
• 23 % report lack of employee understanding.
• 7 % report fear of AI hallucinations.
“ GenAI technology is continuing to evolve rapidly and has reached near ubiquity in supporting the strategic innovation initiatives of organisations across the spectrum of Australian business. While it is continuing to extend its reach deeper into many of these enterprises, the ability to create AI agents capable of operating autonomously, reasoning, and performing specific actions to complete an objective is critical in GenAI’ s ability to deliver meaningful business value,” said Brad Drysdale, Principal Solutions Engineer, SnapLogic.
“ With increasing trust from IT teams, AI agents have the potential to transform the enterprise. However, challenges such as data security, data governance and compliance, access control, bias and fairness, legacy systems and lack of data integration are hindering teams from entirely maximising the value of AI agents. As organisations develop and refine their AI strategies, overcoming these gaps with an efficient infrastructure setup is critical to ensure the safe, effective and impactful adoption of AI agents.” p
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