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Vietnam Airlines and FPT strengthen comprehensive strategic partnership to advance digital aviation
self-service platforms and mobile e-commerce applications. It also includes deploying flexible, scalable cloud infrastructure and data centers tailored to evolving business needs.
Vietnam Airlines has signed an MoU with FPT to strengthen comprehensive strategic cooperation.
Under the agreement, Vietnam Airlines and FPT will collaborate to co-design and implement a broad spectrum of advanced technology solutions, including Generative AI, Cloud Computing, Big Data, Blockchain, IoT and enterprise-grade digital platforms, all tailored to enhance operations and redefine the passenger journey across all touchpoints.
The collaboration involves the implementation of AI solutions in customer engagement, content automation and personalization, the development of a Customer Data Platform( CDP), chatbots, voicebots, comprehensive CRM and ERP systems, internal
Dang Ngoc Hoa, Chairman of the Board of Directors, Vietnam Airlines, said:“ This partnership represents a decisive step toward achieving our vision of becoming the premier digital airline in the Asia- Pacific by 2030.”
Dr. Truong Gia Binh, FPT Founder and Chairman, said:“ Vietnam is pursuing ambitious goals in this transformative era of national progress. The government has taken bold, decisive actions to drive the country’ s and businesses’ growth.
“ We are set to harness cutting-edge technologies, particularly AI, to comprehensively empower Vietnam Airlines’ digital transformation to become a leading digital airline in the region and globally.
“ With this partnership and the successes, we have already achieved together, FPT and Vietnam Airlines will further accelerate innovation and technology adoption.”
Macquarie Cloud Services’ James Mystakidis recognised as one of world’ s top managers
James Mystakidis, Group Executive, Macquarie Cloud, been recognised as one of the world’ s top 10 managers in Gallup’ s 2024 Manager of the Year awards.
Award winners are decided by Gallup’ s panel of workplace experts and talent analysts based on their ability to meet demanding
standards set by the most comprehensive workplace study ever conducted; the Q12 employee engagement survey.
Mystakidis, an engineer by trade who has spent more than 15 years with Macquarie building its cloud services business, says the company’ s culture comes down to its ability to get behind a shared purpose and solve problems.
“ I’ m truly humbled to be recognised alongside some of the world’ s leading managers,” said Mystakidis.
“ This award is testament to the culture of the team around me, which includes some of the best engineers and engineering mindsets Australia has to offer. Our ability to solve problems and build our products and capabilities around our purpose – to help underserved and overcharged customers – sets us apart and has created a truly unique and positive workplace culture.”
The Award follows Macquarie Cloud Services’ parent company, Macquarie Technology Group, receiving a Gallup Exceptional Workplace Award recognising it for having one of the most engaged workplace cultures in the world. Macquarie Cloud Services also ranked number one in its category in the annual Best Workplaces in Technology in Australia List.
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